Refund Policy

Last updated: 10 October 2026

Our kits are digital products delivered instantly after payment. A downloaded file cannot be returned, so refunds are limited to the cases below.

When you can get a refund

• Payment taken but no kit delivered: if money was deducted and you did not get a download link within 24 hours, we will either deliver the kit or refund you in full.
• Charged twice: the duplicate payment is refunded in full.

Corrupted or inaccessible files

If the zip will not download or open, or a file inside is damaged, write to support@sarkarijobmaterial.com with your order id (it is in your purchase email and on the thanks page). We will send you a working copy or a fresh download link within 2 working days. If we cannot fix it, we will refund you.

When refunds are not given

• After the kit has been downloaded successfully, except in the cases above.
• Because the conducting authority postponed or cancelled the exam or changed the syllabus.
• Because of exam results.

How refunds are paid

Approved refunds go back to the original payment method through Razorpay within 5 to 7 working days, depending on your bank.

Contact

Email support@sarkarijobmaterial.com with your order id and the email address you used at checkout.